Before rental
When making a reservation, you don’t need to write your driver’s licence number nor information, but you do need to have a valid driver’s licence with you to pick up your selected vehicle.
You need to be at least 21 years old in order to be able to rent a vehicle with CARWIZ Romania. Please note an additional charge of 10 euros per day applies to underage drivers (21 years old to 24 years old).
A credit card is mandatory to book a vehicle. However, we will only charge your credit card at the moment of pickup. In case you wish to use your debit card, please make sure you select our SCDW TOTAL INSURANCE package.
You can, but please make sure you have a credit card in your own name at the moment of pick up.
Accepted credit cards: Visa and MasterCard
- Note: should you wish to use a debit card, kindly contact one of our representatives
No, during reservation we only verify its authenticity.
Although we do try to keep every clients wish in mind, sadly we cannot guarantee a specific model, only the selected car category.
Please check this under “Vehicles” section.
We do offer such a service; however, it needs to be agreed upon 48 hours before vehicle pick up, and it is charged per our additional services price list.
You can always contact our customer support or one of our offices. You can find the contact info under the Contacts Section.
Insurance Excess is the maximum amount the client can be held responsible for in case of an accident. Its height depends on the vehicle category, and the amount can be checked during the reservation process.
Insurance Excess is the maximum amount the client can be held responsible for in case of an accident. Its height depends on the vehicle category, and the amount can be checked during the reservation process.
SCDW (Super Collision Damage Waiver) is additional insurance which buys out the excess (participation in damage) done on the vehicles body.
CDW+ (Collision Damage Waiver Plus) is an additional insurance which buys out a part of the excess for damages done on the vehicles body.
WUG (Wheels Undercarriage and Glass protection) is additional insurance which buys out the excess for damages done to the wheels, underside and glass.
You can decrease it by choosing an additional insurance package, and per the package selected the excess amount is either lowered or completely removed.
You can choose the insurance that suits you while making the reservation at the moment of pick up.
To be certain that the desired equipment will be available during pick up, we advise you to reserve it during the vehicle reservation process. However, according to availability you can also request it in our offices.
In our selection, we offer WiFi, GPS (satellite), child seat/booster etc.
We offer you the freedom to travel according to your plans. Should you wish to travel outside Romania's borders an additional cross-border tax will be charged. Cross Border Rentals are NOT allowed to: Ukraine, Moldova, Russia.
All our customers have freedom of movement with their rental. However, a special fee is charged in such a case.
Our regular offer does not have a limit on the mileage done. In case of special offers the limit on the mileage is always clearly stated.
The maximum rent period is 30 days. However, in case of a need for a longer rent period than the one designated here, please contact our Customer support.
Our vehicles can be used for as little as you need, however, the minimum amount charged is 24 hours. Please select the pick-up and drop-off time during your reservation.
Yes, CARWIZ offers such a service. You can pick up a vehicle at one office and return it to another. You can check the office list, as well as select the pickup and drop off location during the reservation process. The cost of this service („One way service“) will be calculated and added to the cost of the rental during the reservation.
T&C: Drop off only allowed within Romanian's Borders.
During the reservation process, you need to state the exact pick up time. However, you can change the pickup time up until 48 hours before vehicle pick up.
- Note: in case of late arrivals, more than 2 hours from pick up time, we hold the right not to release the vehicle
Yes, however in case of pick up and drop off outside the offices working hours a special fee is charged that is stated during the reservation process. You can check the working hours of every office under the Contacts section.